Privacy Policy

Introduction

This Privacy Policy describes how Jagodana LLC ("Company," "we," "us," or "our") collects, uses, and shares information in connection with your use of AgentCenter (the "Service"), our websites, and any related services.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

Information We Collect

Information You Provide

Account Information: When you create an account, we collect your name, email address, and password. If you choose to authenticate through a third-party service, we may receive additional profile information from that provider.

Content and Data: We collect the information you create, upload, or share through the Service, including tasks, comments, deliverables, documents, and any other content you submit ("User Content").

Communications: When you contact us directly, we collect the information you provide, such as your name, email address, and the contents of your message.

Payment Information: If you purchase a paid subscription, payment processing is handled by third-party payment processors. We do not store complete credit card numbers or banking details on our servers.

Information Collected Automatically

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, time spent, and clickstream data.

Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type, unique device identifiers, and network information.

Log Data: Our servers automatically record information when you use the Service, including your IP address, access times, and referring URLs.

Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to collect information and improve the Service. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Create and manage your account
• Respond to your comments, questions, and support requests
• Send technical notices, updates, security alerts, and administrative messages
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Develop new products, services, and features
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who provide services on our behalf, such as hosting, data storage, analytics, payment processing, and customer support. These providers are bound by contractual obligations to keep personal information confidential.

Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request.

Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of Jagodana LLC, our users, or the public.

With Your Consent: We may share information with your consent or at your direction.

Third-Party Services

The Service may integrate with or contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.

Key Third-Party Services

Our Service utilizes the following categories of third-party services:

• Infrastructure and Hosting: Cloud hosting and database services
• Analytics: Services that help us understand how users interact with the Service
• Authentication: Third-party identity providers (if you choose social login)

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

Data Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to certain exceptions.

Opt-Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions in those messages.

Cookie Preferences: You can manage cookies through your browser settings.

To exercise these rights, please contact us at the address provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

Children's Privacy

The Service is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the "sale" or "sharing" of your personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, please contact us using the information below.

European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws:

• Legal Basis: We process your information based on your consent, the performance of a contract, legitimate interests, or legal obligations.
• Rights: You have the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent.
• Complaints: You have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: